Shipping and Handling
We ship worldwide. The exception is to military (Armed Forces) bases and areas. If you have a concern don't hesitate to contact us and ask.
Most of our items (99%+) are priced as "Free Shipping". Free shipping means exactly that - we ship your purchases using the postal system, without cost to you. You will not be charged a shipping cost at checkout.
Shipping & Handling Charges
There are occasions where a shipping charge will apply, such due to an order for several heavy items. Where a shipping charge applies, this is determined by our store default, which is currently AU$4.99 per item. You will be notified of the shipping cost at checkout.
We will always keep any shipping and handling charges to the minimum possible, and you will always be advised in advance.
Once your order has been processed by us, our supplier will ship it to you, typically 24 - 48 hours of receiving your order, or next business day. Depending upon the item type(s) of your order it may take a day or so more before it is shipped.
Other Shipping Methods
There are many other ways we can ship your order, by ePacket, or using Air Mail service, or premium shipping services such as UPS, Fedex, DHL, USPS, AustraliaPost Parcel.
Generally the faster the shipping method the more expensive it becomes. Many of our products ship form China which offers a compromise shipping time using ePacket.
Where your item can be shipped using ePacket this is shown on the relevant product page. There may or may not be a charge for this faster service, which fact will be advised in the product information.
The cost of ePacket depends on the destination country and the weight of your purchased item. For a better understanding of this see our ePacket page.
If you require shipping by any other service you will need to contact us for a quote. Please allow us 24 hours to arrange this and understand, this may delay the actual shipping date of your order.
Order of multiple items
We deal directly with many suppliers and manufacturers to obtain the best quality at the best possible prices. They are located and ship goods from their factories and warehouses in many different countries including Australia, New Zealand, the US, UK, Malaysia, China, Singapore and India.
Wherever your order of multiple items comes from the same supplier, the items will be shipped together unless there is a stock item in short supply, in which case the short supply item may follow at a later date. You will be advised of this in the event and will have the option to confirm or cancel that item for a credit or refund.
Because your order may contain items from different suppliers they are fulfilled and shipped separately so they will reach you at the earliest possible time. It is no cause for concern if one item arrives before another, but if you are worried at what seems a long gap between receipt of items, let us know and we will investigate and get back to you quickly.
Canvas Prints - Production & Packaging
We take great care in the production and packaging of your canvas wall art to ensure it arrives in perfect condition. Our production process is optimised to produce the closest possible result from your canvas poster photo or artwork & design.
The finished print is then stretched and attached to a rounded face, smooth pine frame of 4cm (1.6") W x 3cm (1.6") H which provides a lightweight but very strong stretcher to guarantee a long and safe life for your print.
It is then wrapped in a bubble-wrap cover to protect the print face from any possible damage in transit, and finally, placed in a a strong corrugated outer for fast and safe shipment to you.
Canvas Prints - Manufacture & Delivery
From the time we receive your order to when it is delivered to you is typically within 5 - 10 business days. However,
Our canvas art prints wall decor are manufactured and shipped as follows:
- Australian orders are manufactured in and ship from Melbourne, Australia
- New Zealand orders are manufactured in and ship from (?city) New Zealand
- US and Canada orders are manufactured in and ship from Colorado, USA
- UK orders are manufactured in and ship from (?city) UK
- Asia orders orders are manufactured in and ship from (?city) China
- Europe orders are manufactured in and ship from (?city) Netherlands
Countries we deliver to are:
Asia & Asia Pacific Region
Australia - Armenia - Azerbaijan - Belarus- China - Cyprus - Georgia
Hong Kong - Japan -Macau -New Zealand - Philippines - Singapore
USA - Canada - US Virgin Islands
UK - Northern Ireland - Austria - Albania - Belgium - Bulgaria - Croatia
Czech Republic - Denmark - Estonia - Finland - France - Germany - Greece -
Hungary - Iceland - Ireland - Italy - The Netherlands - Spain - Switzerland -
Norway - Poland - Sweden - Bosnia Herzegovina